| Metric Number |
Metric |
Result |
Data |
| |
|
|
|
| |
User Perspective |
|
|
| U.1.a |
Overall survey rating: faculty |
1 |
2004 Faculty survey—overall rating: Humanities = 4.41 Sci = 4.25 SocSci = 4.42 |
| U.1.a |
Overall survey rating: student |
1 |
2005 Student Survey--overall rating: Grads = 4.08 Undergrads = 4.13 |
| U.1.b |
Customer service rating |
2 |
2004
faculty survey: Humanities = 4.70 Sciences = 4.51 Social Sciences =
4.61 2005 Student survey: Grads=4.37 Undergrads = 4.15 |
| U.2.a |
Instruction ratings |
1 |
4.43 composite score for FY06 |
| U.3.a |
Circulation of new print monographs |
1 |
Bks in sample: 24,852; Bks circulated: 15,213; % circulated: 61.2% |
| U.3.b |
Use of Special Collections materials |
1 |
Collection
use for FY06 = 21,229. Collection use for FY05 = 12,761. Use increased
by 66.4%. May be due to change in circ processing: as of 11/05 Small
charges mss/archives by the box rather than by the collection. |
| U.4 |
Turnaround time for user requests: |
|
|
| U.4.a |
Searches |
1 |
Searched on first day = 93.7%; notified within 4 days = 95.4% |
| U.4.a |
Turnaround time: LEO |
1 |
94.5% of requests were filled in 7 days. |
| U.4.a |
Turnaround time: ISS |
1 |
Summer 05 = 99.08%; Fall 05 = 99.38%; Spring 06 = 99.38% |
| U.4.b |
Turnaround time: ILL Borrowing |
2 |
71.6% of requests were filled in 7 days |
| U.4.b |
Turnaround time: New books |
1 |
119 of a sample of 150 new books requested by patrons were received in 7 days for 79.3% |
| U.4.c |
Reduce # of recalls |
2 |
FY05 = 44,527, FY06 = 43.590. Recalls for FY06 reduced by 2.1% |
| |
|
|
|
| |
Internal Process Perspective |
|
|
| I.1.a |
Processing time for routine acquisitions |
2 |
Processed w/in 1 month = 9,359 Total processed = 10,728 Percent processed w/in 1 month = 87.2% |
| I.1.b |
Shelving time and quality |
X |
Items returned in FY06 were accurately reshelved 70.61% of the time. |
| I.2.a |
Internal communication rating |
X |
48.0% of respondents agreed with communication statements at 4 or 5. |
| I.2.b |
Website usability testing |
1 |
1 website under development in FY06 was tested for 100% |
| I.3.a |
Process improvement |
1 |
Triad Services Committee work concluded within FY06. |
| I.3.b |
Service to internal customers |
1 |
Composite score for all units was 4.09. Lowest score was 3.52. |
| I.4.a.1 |
Equipment: Computing problems |
Data not provided |
Reporting tool parameters not set to return required results. Will be addressed for FY07. |
| I.4.a.2 |
Equipment: PCS problems |
1 |
Average resolution time for copiers was 4.96 hours; for printers, 0.37 hours. |
| I.4.b |
Renovations |
1 |
The
following projects were completed in 2005/06: Brown SEL Research
Computing Lab; Clemons study booths; HumSoc staff moved to 2nd floor;
DLPS moved to 2nd floor; Cataloging moved to 2nd floor with
Acquisitions; LEO Scanning & ISS consolidated & refurbished;
reconfigured/refurbished Alderman 5th floor offices. |
| I.4.c |
Reliability of servers |
1 |
23 Unix servers were "up" 99.16% of the time between 6/30/05 and 7/2/06. |
| |
|
|
|
| |
Finance Perspective |
|
|
| F.1.a |
Non-institutional expenditures |
X |
Total expenditures for FY06 = $26,159,149. Expenditures from non-state sources = $2,061,055 or 7.9%. |
| F.1.b |
Library expends/University expends |
1 |
University
of Virginia academic division total expenditures for FY05:
$971,719,540. University of Virginia Library expenditures for FY05:
$25,019,598. Library expenditures proportion of total expenditures:
2.57% |
| F.1.c |
Unrestricted gifts |
1 |
Baseline = $232,000 FY06 target1 = $374,000. FY06 receipts = $774,696. |
| F.2.a |
Unit cost e-serial use |
X |
Cost per journal article (funded by UVA) in FY06 was $2.10, in increase of 8.8%. Cost per journal article in FY05 was $1.93. |
| F.2.b |
Unit cost of database use |
1 |
FY06 Cost is $0.41 per search, a decrease of 57.7%; cost in FY05 of UVa funded databases was $0.97. |
| F.2.d |
Unit cost ILL transactions |
1 |
ILS cost/transaction = $8.78.xx, down 15.6%; overall lib expenditures = $26,159,149, up 4.6% |
| |
|
|
|
| |
Learning/Growth Perspective |
|
|
| L.1.a |
Impact of training |
2 |
64% of respondents agreed with staff development statements at 4 or 5. |
| L.2.a |
Job satisfaction |
2 |
65.6% of respondents agreed with job satisfaction statements at 4 or 5. |
| L.2.b |
Retention of staff |
1 |
Classified staff: 156 out of 161 retained: 96.8% Faculty:63 out of 67 retained: 94.0%. 96.1% overall. |
| L.2.c |
Compare staff salaries |
1 |
Faculty
ranked 33 among 113 ARL institutions = upper 28%. 62% of classified
staff salaries are above the state-wide mean for their role in the
classified system. |
| L.2.d |
Diversity of staff |
X |
1 diverse faculty hired, 1 lost. 0 diverse classified staff hired, 1 lost. Net loss of 1 with no change in faculty. |
| L.2.e |
Attitudes toward diversity |
1 |
80.6% of respondents agreed with diversity statements at 4 or 5. |
| L.3.a |
Expends for electronic materials |
X |
For FY2005, UVa Library ranked 74 out of 109 or in the top 68%. |
| L.3.b |
ARL Index Ranking |
2 |
UVa ranked at 22 in the 2005 ARL Index. |
| L.3.c |
Funding generated by R&D |
1 |
For FY04-FY06, total income = $1,290,838; total expenses = $533,710. Grant income covers 241.9% of expenses. |
| L.3.d |
Development of central repository |
1 |
Objects as of 7/2005 = 48,141; objects as of 7/2006 =160,068; increase of 232.5% |
| L.3.e |
Implementation of Planning Process initiatives |
Data not provided |
This metric will not be tallied until the FY06 report as the planning process is now on a 2, rather than 1, year cycle. |
| L.4.a |
Culture of assessment |
2 |
75.8% of responses were positive on the ARL Culture of Assessment IQ. |
