Circulation Services

See also: Circulation Policy

Users may contact any circulation desk to renew materials, ask about availability of items or inquire about library policies or notices in person, by mail, by telephone, or by e-mailing lib-circ@virginia.edu.

For telephone numbers see: Directory of UVa Libraries and Departments

Check your e-mail often. The library now sends recall, hold, overdue and billing notices to UVA faculty, students and staff by e-mail. Please keep your e-mail and surface mail addresses up to date.

View Your Checked Out Items, Fines, Messages

Logon to Virgo
Click on User Services
Click on User Status
Enter your User ID and PIN
Click on appropriate button to view checked out items, fines or library messages.

Renewals

Materials may be renewed through Virgo User Services, in person, by telephone, or by e-mailing lib-circ@virginia.edu. Recalled items, periodicals, videos and some other special materials may not be renewed. Interlibrary Loan materials should be renewed through that office. Call (434) 924-3875

Recalls

Users who have a need for material currently checked out can place a recall on the charged item. Recalled items must be returned within 7 days of the recall notice. Recalled items accrue recall overdue fines of $1.00/day. Once the material is returned, the requesting user will be notified and the item will be held at the specified Circulation Desk for 7 days after which it will be re-shelved or circulated to the next waiting user.

Return of Materials

Most materials charged from any UVA library may be returned to any UVA library. Most libraries have an outdoor book return. Alderman Library has a drive-up book return in the wall near the rear service entrance on Newcomb Road. Suspension of Borrowing Privileges/Settling Accounts

When fines accrue to $10.00 or more, the user is billed. Bills should be paid within 30 days and can be paid at any University Library. Bills unpaid after 30 days are referred to the University Student Financial Services for collection. Library privileges are suspended and students are barred from registration, graduation and other University-wide privileges until the account is settled.

When materials are not returned and become long overdue the user is billed for replacement cost and library privileges are suspended. If materials are not returned or paid for within 30 days of billing, the bill is referred to the University Student Financial Services for collection. This action bars students from registration, graduation and other University-wide privileges.

Accounts that have not been referred to Student Financial Services may be cleared at any Library circulation unit by returning the items and paying the fines. If the account has been referred to Student Financial Services, payment must be made there (Carruthers Hall). Prompt response to bills from the Library will avoid referral.

Carrels

Study carrels are available in most libraries for master and doctoral candidates. Due to space limits, each library has different rules regarding eligibility. Materials kept in a carrel must be charged out at the Circulation Desk and are subject to recall.

Confidentiality

User records and circulation records are private information protected by state and federal law. Access to a user's record is available only to that user.

Information For People With Disabilities

Members of the University Library staff are committed to ensuring that anyone with a disability can fully benefit from Library resources and services. The staff at all library service desks will respond with assistance in using the catalog and paging of materials. If you have any questions or concerns about physical access, special equipment or services, contact Barbara Jackson, Coordinator of Library Services for People with Disabilities, 924-6602, baj@virginia.edu.