Usability Tests

Test Questions for the ILS Site - Faculty & Staff

http://www.lib.virginia.edu/leo/

 

1.  When is the Interlibrary Services (ILS) office open?
 
2.  Where is the ILS Office and how do I contact them?

3.  Who can and cannot make an interlibrary loan (ILL) request?
 
4.  Who can and cannot make a Library express on-ground (LEO) request?
 
5.  How do I get a copy of a dissertation?
 
6.  Can I pick up a book myself at Ivy Stacks?
 
7.  Can I renew a book I got through ILL?
 
8.  Can I request that an article be delivered to me electronically?

9. How do I get help displaying/printing an electronic article if there is a problem?

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